Danes head online usage of governmental services  

The Governmental Online Study 2003 shows that 63% of Danes sought governmental information in the last 12 months, the highest level out of 32 countries

A new marketing information report, the Government Online Study 2003 (GO), shows that out of 32 surveyed countries Denmark has the highest level of government online usage. The study, which provides global and national benchmarks relating to citizen uptake of government services, was conducted by the British global market research company TNS (Taylor Nelson Sofres plc). Approximately 32,000 people were interviewed in 32 countries across Europe, North America and Asia.


According to the report Scandinavia continues to dominate the list of high government online usage countries: Denmark (63%), Norway (62%) and Finland (58%), followed by Singapore (53%), Holland (52%), Canada (51%), Australia (47%), New Zealand (45%), USA (44%) and Hong Kong (43%). Sweden was not included in the study this year. Scandinavian countries dominate the top 5 listing for Information Seeking, Downloading, Consulting, Providing and Transacting. The news is reported by ComputerWorld online and on TNS's website.

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