Digital Denmark shows most progress in developing eGovernment  

2003.02.18
Latest survey results from Cap Gemini Ernst & Young show that Denmark is making the most progress in developing e-government

According to the latest survey results on electronic public services in Europe conducted by Cap Gemini Ernst & Young for the EU Commission, Denmark is making the most progress in developing e-government. The report, which examined Europe's progress in providing online services to both citizens and businesses, concluded that online sophistication (graded in 4 levels: information > one way interaction > two way interaction > online case transactions) has grown by 15% in one year from 45% to 60% with Denmark, Sweden, Ireland and Finland showing progress beyond the level of two-way interaction.

 

Cap Gemini Ernst & Young did its first measurement in October 2001, and the latest report analyses progress made between October 2001 and October 2002. The European Commission defined a common list of twenty basic public services to be analysed, divided into 12 citizen-oriented and 8 business-oriented services. Participating countries are the 15 member states of the European Union, plus Norway, Iceland and more recently Switzerland. The news is reported by Berlingske Tidende.

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