Dezide lands software order from IT giant  

The north Jutland based company lands an order for intelligent software from one of the world's top 5 IT vendors
The north Jutland based software company Dezide has gained what it describes as an 'impressive' order from one of the world’s largest IT companies, reports financial daily newspaper Børsen. The software will be used to improve the guided troubleshooting capabilities in the IT vendor’s self-service software.

On its website, Dezide writes that it is unable to identify the vendor, other than to say that it is one of the world’s top 5 IT vendors of printers, PCs and servers, and that the licence agreement is on a world-wide scale. However the press release does quote the vendor's vice president as saying:
"We view Dezide’s intelligent software as a key element in making our software more user-friendly and effective in resolving customer issues. Long-term we envision the software becoming more predictive and able to fix problems by itself, further eliminating customers’ problems and helping them get the most of our products."

Dezide develops and sells software for self-service and knowledge sharing, based on the latest technology for problem-solving and artificial intelligence. The company was established in November 2001 as a spinout from Hewlett-Packard. Dezide has grown at double-digit rates over the past three years, a trend that is expected to continue in 2008.
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