Stream Global Services to set up IT service centre in Aalborg  

2009.08.14
The US-headquartered firm, which supplies technical advice for a wide range of brands, is to employ 100 people in an Aalborg-based IT support centre
The global recession has brought the city of Aalborg in northern Jutland its inevitable share of company closures and job losses, but it's not all one-way traffic on the employment front. US-headquartered Stream Global Services, which supplies technical advice to private and business customers for a wide range of electronic, computer and telecom brands, is to employ 100 people in an Aalborg-based IT support centre.
 
To begin with, the IT support centre will be providing telephone-based technical support for a single manufacturer, but according to regional newspaper Nordjyske Stiftstidende which reports the story, significant growth is expected over the next two years.
 
Personnel director Paul Ljungberg points out that Stream will be offering technical support only, and will not be involved in sales work. "Our support centre is based on people phoning us when they need help. We will not be making customer contact on our own initiative," Ljungberg told the newspaper.
 
The new Stream Global Services Centre will be located in NOVI Science Park adjoining Aalborg University, and will provide IT support across the whole of Denmark and part of Norway. Stream has an existing centre in Hälsingborg in Sweden, which employs 225 people.

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