- "We see it as a recognition of our efforts to become a world class hub, where the combination of facilities, logistics and cost make it easy and attractive for airlines to operate efficiently," says COO Kristian Durhuus in a press release.
ATRS is the world’s leading academic society in the air transportation field. Every year ATRS measures and compares the operating/managerial efficiency and cost competitiveness of 183 airports and 25 airport groups in Canada, USA, Europe, Asia and Oceania. The ATRS is led by Professor Tae Hoon Oum of the Sauder School of Business, University of British Columbia. He says in a press release:
- “This airport benchmarking report provides a comprehensive and unbiased evaluation of airport performance around the world. With increasing competition in airport transport markets worldwide, these rankings are helpful not only to the airport and airlines, but also to governments, consultants, institutional investors, researchers and graduate students.”
At Invest in Denmark, Project Manager Dinna Aamund Hansen recognizes the importance of a sound infrastructure:
- “Companies looking to establish themselves here in Denmark highly appreciate that we have an international airport with direct connections to 140 destinations worldwide only 8 km from the centre of Copenhagen. To this adds that Denmark in general has very well-developed infrastructure, including three other international airports in Billund, Aarhus and Aalborg.”
Self-Service for Satisfied Passengers
The degree of automation and self-service is a decisive parameter for the efficiency of an airport, and Copenhagen Airport is a frontrunner. Three out of four passengers check in either online, on their cell phone or at one of the many self-service check-in kiosks at the airport.Every year Copenhagen Airport interviews 130,000 passengers and it shows that those 75 per cent who make use of self-service are among the most content. In total, an impressive 96 per cent are satisfied or very satisfied with the airport.
Copenhagen Airport is by far the biggest airport and distribution hub in Scandinavia. 21 million passengers travelled to or from CPH Airport last year.