The organization behind the award is the international and independent Air Transport Research Society (ATRS). The award as "Europe's most efficient airport" was presented to Copenhagen Airport COO Kristian Durhuus at the ATRS World Conference in Bordeaux, France.
"Although this is the ninth time in eleven years that Copenhagen Airport have won the award for being Europe's most efficient airport, I guarantee you that we do not take the award for granted or expect to win it each year. In the last decade, competition among the major airports for routes, growth and jobs has intensified significantly, so we are very proud indeed to receive the award," said Copenhagen Airports’ COO, Kristian Durhuus.
Good for Denmark
The Air Transport Research Society (ATRS) is a group of professors and aviation experts from universities worldwide who have developed a method for comparing airport efficiency. The Chairman of ATRS, Professor Tae Hoon Oum of the Sauder School of Business, said about award:
“With increasing competition in airport transport markets worldwide, these rankings are helpful not only to the airport and airlines, but also to governments, consultants, regulatory commissions, institutional investors, researchers and graduate students.”
Copenhagen Airport is not only efficient in itself – it is also efficiently connected to Copenhagen. Both trains and metro lines are connected to the terminals, ensuring swift transportation to Copenhagen, the rest of Denmark, as well as Sweden. In fact, it will take a traveler less than 15 minutes to go from Copenhagen Airport to the center of Copenhagen by the metro - which runs every 3-4 minutes.
Self-service increases efficiency
An efficient way of reducing costs is to introduce self-service and new technology solutions. Copenhagen Airport has been at the forefront in this area for several years, initially with self-service check-in kiosks and later with facilities ranging from self-service bag drops to automatic boarding pass control at security and at the gates.